Email info@stylr.us — it goes straight to our customer care team, and a real person replies within one business day.
Ways to reach us
- Email: info@stylr.us — the fastest option, and the one we’d recommend for anything order-specific
- Contact form: available on stylr.us, which routes to the same team as email
- Phone: +1 (669) 696-7614
- Mail: NOIQUE CO. LLC, 1942 Broadway St., STE 314C, Boulder, CO 80302, US
Replies go out within one business day, Monday through Friday, excluding holidays. We’re Stylr, operated by NOIQUE CO. LLC.
For anything involving an order — a return, a warranty claim, a sizing swap — email or the contact form is the right channel, since that’s where our team can pull up your order and act on it directly.
What to include so we can help faster
If your question is about an existing order, include your order number so we can pull it up immediately. If it’s about the piece itself — a sizing issue, a color question, a possible defect — add a clear, well-lit photo taken in good light, close to the affected area. The order number and a photo help our team respond faster and get you to the right resolution.
What we can help with
- Order status, changes, and cancellations — see How do I check my order status?
- Returns, exchanges, and resolutions under our 30-day satisfaction guarantee
- Warranty claims for color fade or hardware — see Stylr’s guarantees & warranty, explained
- Material, sizing, and care questions about a specific piece — see What is Stylr jewelry made of?
- Anything else — press, partnerships, or a question that doesn’t fit a category above
If you’re not sure which article applies
You don’t need to figure out whether your situation is a “return,” a “warranty claim,” or something else before writing in. Email us with your order number and what’s going on, and we’ll route it to the right resolution. If you’d like to check first, Return or warranty claim — which one applies? walks through the difference.
