A permanent (welded) bracelet that’s come apart is usually fixable, not lost.
- Keep both ends if you can — don’t toss the piece.
- The chain and weld hardware are covered for life by our Lifetime Hardware Assurance against failure under normal wear. Email [email protected] with your order number and a photo, and we’ll arrange a repair or replacement.
- If it was welded at a local event, email us first — we’ll tell you the best way to handle it under your Lifetime Hardware Assurance before you try a local repair.
