If a clasp breaks, a chain snaps, a jump ring opens, or a stone falls out under normal wear, that’s exactly what our Lifetime Hardware Assurance is for — and there’s no expiry.
How to start:
- Email [email protected] with your order number and a clear photo of the issue.
- A real person replies within one business day and arranges a repair or replacement.
In many cases we can resolve it without you mailing anything back. What’s not covered is loss, theft, or accidental damage.
For all three layers of cover, see Stylr’s guarantees & warranty, explained.
