Once your order ships, we email you a tracking link — that’s the fastest way to see exactly where it is.

When you’ll get it

Orders are processed within 1–3 business days before they ship (Monday–Friday). As soon as yours leaves our warehouse, we send a shipping confirmation email with your tracking link and carrier information. If you ordered very recently and haven’t seen this email yet, your order is most likely still in processing — it hasn’t shipped yet, so there isn’t a tracking number to look up yet either.

  • Open the shipping confirmation email and tap the tracking link — it opens directly on the carrier’s site with the latest status.
  • A brand-new tracking number can take a little time to start showing scans after it’s created. That’s normal; the package is already moving, the carrier’s system just hasn’t logged the first checkpoint yet.
  • If you have an account, you can also find your order and its tracking status under Orders when you sign in at stylr.us.

If you can’t find the shipping email

Check your spam or promotions folder first — confirmation and shipping emails sometimes land there. If you never received an order confirmation email either, email info@stylr.us with the name and email used at checkout and we’ll look up your order status directly. Our team replies within one business day, Monday–Friday.

If tracking isn’t updating

Tracking can occasionally sit still without anything actually being wrong — carriers scan packages in batches, not continuously, so gaps between updates are normal. Delivery itself takes longer than the tracking page might imply, too: after your order ships, most U.S. orders arrive in 7–10 business days (5–15 overall), and other regions have their own windows — see How long does shipping take? for the full breakdown.

If yours hasn’t moved in a while, see My package is delayed or missing for what to check next. If it’s been 7 business days or more with no movement at all, go straight to My tracking hasn’t updated or my package never arrived and email us — we’ll follow up with the carrier directly.